Pricing
Simple support plans for the software that runs your business, plus clear, quoted pricing for new projects.
Support plans
Every plan covers bug fixes, security fixes, and small features for software we build or maintain for you.
Basic
A safety net for a small app or site that mostly runs itself.
$65 /month
or $650 billed yearly
1 hour
of support included each month
- Hours reset each month
- Extra hours at $75/hr
- 5% off projects of $1,000+
Pro
Most popularSteady support for software your business relies on every day.
$120 /month
or $1,200 billed yearly
2 hours
of support included each month
- Unused hours roll over for 30 days
- Extra hours at $65/hr
- 10% off projects of $1,000+
Also included
- Yearly check-in and roadmap session
Ultimate
Priority capacity for businesses that keep improving their tools.
$225 /month
or $2,250 billed yearly
4 hours
of support included each month
- Unused hours roll over for 90 days
- Extra hours at $60/hr
- 15% off projects of $1,000+
Also included
- Quarterly check-in call
- Priority scheduling: your requests go first
- Rate locked for 12 months
Just need help now and then?
On-Demand support is $80/hr with no subscription. You're billed for time spent, due within the month support is provided.
Project work
New apps, automations, and AI integrations are quoted per project, not billed against your support hours.
- 1
Tell us what you need
Share the problem you're trying to solve and we'll talk through the options, including whether custom software is the right fix.
- 2
Get a clear quote
Every project is quoted up front with estimated hours and total cost, so you know what you're paying before work starts.
- 3
Save as a subscriber
Support plans take 5% to 15% off projects of $1,000 or more.
Have something in mind?
Get a Project QuoteCommon questions
What counts as a support hour?
Bug fixes, security fixes, and small features on software we built or maintain for you. Time is tracked in real increments, so a 15-minute fix uses 15 minutes.
How does rollover work?
On Pro and Ultimate, unused included hours carry forward (30 days on Pro, 90 days on Ultimate) and are used before new hours. Basic hours reset each month.
What happens if I go over my hours?
Extra time is billed at your plan's overage rate, which is lower than the on-demand rate. Overage invoices are due within the month the support was provided.
What does priority scheduling mean?
Ultimate requests are always first in line on our schedule, ahead of other support work.
How does the rate lock work?
On Ultimate, monthly billing locks your rate for 12 months from when you start. Yearly billing locks it for 3 years: your first year plus 2 renewals at the same price. Basic and Pro yearly plans renew at the current rate.
Not sure which plan fits?
Tell us about the software you rely on and we'll recommend the right level of support, even if that's no plan at all.
Start the Conversation